1. Identification of the Data Controller

The Data Controller responsible for the processing of personal data is ALMISAN CONSULTING 2004 S.L., with tax identification number B97523989 and registered office at Avda. Autopista del Saler 4, Building 2, Staircase A, 5th Floor, 46000 Valencia, Spain. For any matters relating to this data protection policy, users may contact the Data Protection Officer by sending an email to ccastillejo@almisan.es

2. Purposes of Data Processing and Legal Bases

ALMISAN CONSULTING will process personal data for the following purposes and on the following legal bases:

• To manage enquiries submitted by users via the contact form available on the Website, processing identification data (first name, surname and email address).
• Legal basis: performance of pre-contractual measures.
• To manage the sending of electronic commercial communications, processing the user’s email address.
• Legal basis: the user’s consent.
• To manage enquiries or requests submitted by users via the WhatsApp Business channel or by telephone call, processing identification data (first name, surname, telephone number and, where applicable, email address), particularly in relation to how to purchase products offered on the Website.
• Legal basis: performance of pre-contractual or, where applicable, contractual measures.
• To manage, fulfil and execute purchases of products offered on the Website through WhatsApp.
• Legal basis: performance of a contractual relationship.

3. Recipients of Personal Data

3.1 Disclosure of data to third parties

ALMISAN CONSULTING hereby informs users that their personal data will not be disclosed to third parties, except where required by law.

3.2 Data processors

User data may be processed by suitable service providers engaged by ALMISAN CONSULTING. Such service providers will process personal data solely for the purposes established and in accordance with the relevant Data Processing Agreements duly executed with them.

4. International Data Transfers

For the processing activities carried out via the Website, ALMISAN CONSULTING does not carry out international transfers of personal data.

5. Data Retention Periods

ALMISAN CONSULTING will retain users’ personal data for the period necessary to fulfil the purposes for which the data are processed and, in any case, for the duration required to comply with applicable legal obligations.

Specifically, personal data collected for the following processing activities will be retained in accordance with the criteria set out below:

• Personal data collected through enquiries submitted via the Website contact form, WhatsApp or telephone calls will be retained for as long as necessary to resolve the enquiry and provided that the user does not exercise their right to erasure.
• Personal data processed for the sending of electronic commercial communications will be retained until the user unsubscribes from the service by following the instructions included at the foot of each email.
• Personal data required for the completion of product purchases will be retained for a period of five (5) years.

6. Exercise of Data Protection Rights

At any time, users may exercise their rights of access, rectification, erasure, objection, restriction of processing and data portability by submitting a written request to the following email address: ccastillejo@almisan.es

, or alternatively by sending their request by post to Av. del Professor López Piñero, 4, 46013, Valencia, Spain, clearly indicating the data protection right they wish to exercise.

Users are also informed that, should they consider that their rights have not been duly upheld, they may contact the Data Protection Officer by emailing ccastillejo@almisan.es

, or lodge a complaint with the Spanish Data Protection Authority (Agencia Española de Protección de Datos). Further information is available at www.aepd.es

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